Desktopability

Copyright Issues and Management

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0004592.jpgCopyright issues pose huge problems for management as we move more firmly into the information era. With fewer barriers to entry and reduced costs, everyone is getting on the publishing bandwagon, often with little or no knowledge of the legal implications involved.

As a publishing professional who subcontracts to the corporate sector, I am regularly amazed and alarmed by the copyright infringements that I see every day, as a matter of course. What needs to be recognised is that it’s a lot simpler to get caught when you publish globally over the net than when you use a bit of art or plagiarise someone else’s writing in a company brochure

Managers need to seek legal advice and create procedures and policies to not only eliminate copyright infringements by their staff, they also need to learn how to protect their company’s assets such as databases, trademarks and intellectual property, either prior to or once they go digital. Some insurance companies are now offering policies covering Internet liability for copyright as well as other areas of infringement.

In a measure to protect business interests Copyright Acts all over the world have been amended to encompass areas such as:

  • Domain names
  • Industrial and Architectural design
  • Business processes
  • Software
  • Graphic art
  • Films
  • Music and other sound recordings

The Internet is fast moving from a self-regulatory institution to one governed by laws new and old.

Redistribution of creative content

Redistribution or publishing an article in a publication or site other than it was written for without permission from, or recompense to the author is a common breach of copyright on the net.

Amendments have been made to existing laws to protect writers from these infringements. Online publishers either do not realise or ignore the fact that they are entitled to get paid. Managers should be aware that if they have commissioned a work for a publication, they cannot republish this work on the Internet unless they have a contract giving them redistribution or electronic rights to do so. Print based publishers have found themselves in litigation for publishing the archives in electronic format without permission. The National Writers Union sued the New York Times when they published their archives over the Internet. The paper lost the case but has appealed the decision to the Supreme Court. (Meyer, 2001)

Another similar breach is unauthorised linking to information on another website in a manner that implies that the browser had not left the original site or implies affiliation to the site linked to. It has been deemed a breach for newspaper sites to link to stories published on the site of another paper for instance.

With the amendments to Australia’s copyright laws in March 2001 the forwarding of an email became an infringement of copyright unless there is implied license from the writer of the email. This has huge implications for management as infringements perpetrated by employees over company networks during the course of their working day is the liability of the employer. Even the jokes and pictures, which clog up the emails of every corporate network, are covered by copyright, and managers should seek legal advice to ascertain their vulnerability to infringements of reproduction and communication. All companies should have policies in place to set guidelines for the use and transmission of electronic media (in whatever form).

When a company commissions any creative work, they do not necessarily own the copyright to that work. Photographers, web designers, artists, code cutters and writers can all maintain copyright ownership of their artistic creations even though they have been paid to create them. Therefore, it is very important that contracts be drawn to clearly set out the conditions of the commission and to gain copyright for the company so that the work can be used for purposes other than the original commission and cannot be sold on to another company.

Software Piracy

Another area that requires close scrutiny is software piracy. It’s so easy and very tempting to just download software and when the demo period runs out jump on the net a get a crack. Or to install one set of legal software on numerous machines. Managers need to be aware that this seemingly harmless business practice is a breach of copyright and carries hefty fines. Not only that it contributes to the rising cost of software that more circumspect users have to pay.

Software manufacturers take piracy very seriously and associations like the Business Software Association of Australia (the software police) are taking action to discourage the practice and detect offenders. At present the BSAA are targeting companies in high risk areas such as publishing and web design with a letter campaign plus a 30 day amnesty; “to get legal”, and they have threatened to come down hard on any violators once the period is over.

Branding and Trademarks

Companies need to vigilantly protect their assets whether they are solidly tangible like real estate and equipment or more intangible like domain names, trade names and branding. Early online practices had enterprising individuals registering the URLs of famous names in order to sell them back to the companies at a later date at a profit. This practice of stealing domain names came to be known as cybersquatting and loopholes in law have been subsequently shorn up with legislation such as the Anticybersquatting Consumer Protection Act.

There are other ways a companies branding may be used by competitors or individuals looking to use goodwill or branding for their own ends. Names and trademarks can be placed in meta tags within an unrelated website, so that it will be pulled up during a keyword search. An example would be the “Suck it and See” vacuum company placing the word “Hoover” in their meta tags. Now the word hoover is generically synonymous with vacuum cleaners in Britain, but it is still a trademark and covered by copyright. The management of “Suck it and See” may not be aware that their very creative but not very bright web designer has used this word on their site, but the reality is – it’s a time bomb just waiting to go off.

On the other side of the coin, management should monitor the web for unauthorised use of its trademark and copyright material. This can be quite easily down by performing web searches for company names and trademarks. It is not a good policy to ignore such infringements as it may make it more difficult to protect the trademark at a later date if there has been regular unauthorised use in the past. (American City Business Journals, 2001)

To further protect themselves companies should register its names and intellectual property wherever possible even if they have no immediate plans to go online. With the huge growth rate in domain name registrations, it is better to be safe than sorry.

Conclusion

It is difficult to cover all issues of copyright in connection with the web and detail all the acts and legislations that govern them, so instead I have tried to look at the issues that beset managers as they try to come to grips with this wonderful new technology.

When looked at from this angle the view is nightmarish. Management cannot monitor everything that goes out over their networks or onto their websites. They cannot be sure every single asset used on their website has not infringed copyright – it’s just not possible. This becomes even more difficult for ISP providers who are often the first in line when it comes to litigation, they are either liable as publishers or distributor and they are easier to find and easier to collect from.

It’s also difficult and often costly to protect the companies assets when anyone can go online, download anything they like from the website and use them for their own advantage. It takes diligence. But it must be done if the company is to establish and maintain its place in new markets.

So the answer seems to come full circle – information – the prime function of the internet is to provide information – and to fulfil that function legally, managers need to keep themselves and their staff informed of the legal implications of the bad working practices they have used for years. It was easier when we all just worked in our own little ponds putting out brochures and promotional material locally to satisfy local markets. But as soon as you start publishing that information on the web you’ve jumped into the BIG pond with global exposure and global implications.

Copyright is a greatly underestimated issue, which companies have ignored for years. To keep ignoring it on the information superhighway is an act of total folly!!!

Bibliography

Meyer J. B., 2001, Law and Order - Five intellectual property issues you can't ignore. (Industry Trend or Event) Ziff Davis Smart Business for the New Economy http://web3.infotrac.galegroup.com/itw/infomark/689/31/37636008w3/purl=rc1_EIM_0_& A70910184dyn=13!ar_fmt?sw_aep=latrobe

Intellectual Property/Technology Law. (copyright laws), Houston Business Journal, 2001 v31 i53 p18 http://web3.infotrac.galegroup.com/itw/infomark/689/31/37636008w3/purl=rc1_EIM_0_& A75101361dyn=13!ar_fmt?sw_aep=latrobe

APC Magazine, (1998) Computer Crime Boom, http://www.infosecure.com.au/news2.htm l

Loundy, D, Computer information systems law and system operator liability. Murdoch University

http://www.murdoch.edu.au/elaw.v1n3/loundy.txt

Binning, David (1999), The Wild Wild Web, Australian PC World Nov p24 http://web3.infotrac.galegroup.com/itw/infomark/743/496/37604177w3/purl=rc1_EIM_0_A61233657&dyn=13!ar_fmt?sw_aep=latrobe