Desktopability

eCommerce and the Law

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 "The challenges of electronic commerce will be adequately met by existing law" When I was managing a newspaper in
New Zealand, the legal requirements of publishing were very clear and we managers knew where we stood. Today in
the high tech, ubiquitous world of the information super highway things are not so clear and there are so many new
issues to be dealt with that it is very difficult to keep up with what is lawful and what is not. 

 

Existing law is now being adapted to cater to the new environment, and as legal precedents become more common
the fuzzy lines should become clearer, though issues like jurisdiction, enforcement and liability are still areas to be
clearly defined and will prove challenging for lawmakers.

Cybersquatting

Web pages pose many legal issues, which really cut across all areas of e-commerce, but the main iss\ues are the
protection of domain names and trademarks, linking and tagging.

Tagging is the practice of using a competitors trademark names in the meta tagging of their sites, thus piggy
backing on search engines.

Illegal registering of domain names or cybersquatting for financial gain is a major problem for corporations,
businesses and personalities. Internationally, unless a business is operating under that name in a country, anyone
can register the name under a .com registration and use it as a URL, unless it is a registered trade name where
special conditions apply.

However, in Australia under .com.au registration, a relationship to the company named must be shown on
registration and even then, the registration can be overturned if a stronger case can be put.(Binning 1999)

In most cases, traditional laws of fair practice and copyright cover infringements, though some new and
specifically cyberspace issues have to be addressed in new legislation.

In the United States the Anticybersquatting Infringement Act of 1999 and the Anticybersquatting Consumer
Protection Act (ACPA) targets unique cyberspace infringements of trademark law and safeguards business
names and trademarks from cybersquatting. It is interesting to note that the ACPA only legislates for issues
within USA and makes no attempt to address issues of jurisdiction. (Kilian, 2000)

Copyright

In general, digital copyright issues are the same as with paper based systems, using any material produced
by another individual or group without permission or credit is illegal under the Copyright Act and
international copyright conventions. The problem with the net is that it is so easy to copy and use images
or text and it is often impossible to trace where the material originated.

Linking to sites is becoming another area legal of concern. If a webpage has links to another site there could
be infringement of copyright or intellectual property, especially if the site is constructed with frames.
Links within frames display the new page within the framework of the original site and give the impression
that the material is part of that site rather than that of the legal owner.

Cases such as the Shetland News injunction illustrate this issue. Where one newspaper linked to the site of a
rival newspaper the Shetland Times – the implication being that the news shown was from the Shetland News.
It is interesting that within the paper-based system no editor would risk such a breach of copyright.

The uncertainty of this and other cases like it has resulted in many sites creating secondary link pages notifying
the user that they are now leaving the site to access another and issuing a disclaimer regarding content.

Other link related issues are that links within frames do not allow the browser to bookmark the secondary site
and if a link is to a page deep within a site the browser does not pass through the sites home page, which
potentially deprives the site owner of likely revenue.

Internationally existing Copyright Conventions such as the Digital Millennium Copyright Act (DMCA) in the USA,
and in Australia initially the Trades Practices Act, and the existing Copyright Act covers issues of this nature.
Recently the Copyright Amendment (Digital Agenda) Act 2000 has attempted to address issues more relevant
to digital media.

Contracts

As more transactions are processed over the web, it has become more important to clarify the legality of digital
contracts. Legislation such as the Consumer Protection (Distance Selling) Regulations 2000 applies to transaction
made by parties who have not had a physical meeting and new rules apply, including “click through” terms and
conditions such as we are used to in software installation programs, and cooling off periods which allow clients
to cancel orders and recoup any amounts paid.

In the USA, The Uniform Computer Information Transactions Act (UCITA) has been proposed to regulate
transactions through digital media, but to date there has been no consensus on its contents. (American
Library Association, 2001).

In 2000, President Clinton introduced the Electronic Signatures in Global and National Commerce Act, which
promotes the use of digital signatures and electronic document for use in government, national and international
transactions. The act also allows for the legal use of electronic records of transactions. This interim act open the
way for more efficient e-commerce. (Matticks 2001).

Taxation and E-commerce

Taxation is a minefield in cyberspace, with areas of jurisdiction becoming blurred and unenforceable. There has
been great debate in the USA regarding taxation of e-commerce with calls for simplification, leading to uniformity
of taxation law between the states. (Thibodeau, 2001)

Taxation is a political hot potato in the USA especially as governments don’t wish to be seem as hindering the new
economic wonder. Care must be taken not to give unfair advantage or disadvantage to those trading online.
Issues such as compensation for tax collection and jurisdiction are still being hotly debated and are to date
unresolved. (Wilder 2000)

Although the issue of e-commerce taxation is still uncertain, the Australian Tax Office (ATO) is presently adapting
the existing system to deal with the requirements of e-commerce, and monitoring international developments to
enable a more uniform approach to e-commerce taxation looking carefully at issues of jurisdiction and double
taxation (in regard to financial transactions between banks).

Defamation

Defamation over the web is considered by law to be the same as through any other media, therefore traditional
laws apply, though once again jurisdiction and variance in law from state-to-state and country-to-country poses
problems. The issue gets a bit messy when establishing the distributor of the material.

Outside of cyberspace, the publisher or broadcaster of an item is accountable for any item they publish or broadcast.
Consequently, strategies are put in place to safeguard the company from liability and nothing gets published without
being scrutinised thoroughly (well in an ideal world anyway).

Unfortunately, on the Internet, accountability falls on not only the author of defamatory item, but also (in the case of
email and bulletin boards for example) the employer and the Internet Service Provider (ISP). This poses huge problems
for management who cannot reasonably be expected to scrutinise every transmission originating on its system. For ISPs,
the problem is even more problematic as it is impossible to monitor all data transmitted.

Presidents to date are indicating that there is a huge risk involved in allowing employees free unmonitored use of
electronic communication systems. (Loundy,?)

Crime and regulation of content

When we think of cyber crime, we tend to think of hackers getting into government computers or virus writers.
But computer crime is as varied as those perpetrated in real space. Including illegal accessing of computer
programs and files, disruption of internet services and business activities, theft of identity, pornography, c
opyright infringements, cyberstalking, sales of illegal goods such as firearms, child pornography, child selling…

International law enforcement agencies are setting up specialised teams to combat the problems of cybercrime,
often working together to detect scams that cross international borders. Large corporations are also working
closely with law enforcers to overcome problems such as denial of service and unauthorised access to data.

An International treaty, the Convention on Cybercrime was initially drafted in 2000 to enable international law
enforcement agencies to fight computer crime (latest draft March 2001 http://conventions.coe.int/treaty/
EN/cadreprojets.htm). This proposed legislation cause concerns regarding the infringement of human rights
to privacy and the potential for the Pact to give law enforcement agencies powers that they would never
be allowed through domestic legislation. (Perera, 2000)

Security

Security risks come in many forms, email vulnerability, hacking, virus infection, industrial espionage and
transaction vulnerability.

The resolution of these security issues is essential for further public confidence in e-commerce, it is estimated
that around 37% of Australian companies suffered unauthorised access in 1998, with widespread problems in
the financial and banking sectors. (APC Magazine, 1998)

There has been a great deal of debate regarding the subject of encryption with government agencies voicing
concerns over the ability of individuals to encrypt illegal transmissions to avoid detection. Organisation such
as Electronic Frontier Foundation, on the other hand have been vocal in their opposition and are reluctant to
allow further erosion of personal freedoms. (Sudlow, ?)

The Australian Government has enacted the Electronic Transactions Bill 2000 to cover matter such as Public Key Encryption.

E-transactions

E-transaction are any financial transaction make electronically, they are for instance credit card payments over the net,
internet banking transaction, electronic cheque and cash payments etc.

Financial transactions in Australia are governed by the Banking Act and the Payment Systems (Regulation) Act 1998. To
further cover transaction made electronically the Federal and State governments has adopted the Electronic Transactions Bill 2000.

Privacy
It is essential the privacy of information transmitted over the net is protected from abuse. We all know the frustration
of dozens of unsolicited emails and wondered how on earth the senders got your email address.

The need for legislation to protect the privacy has been debated internationally and issues such as the use of cookies,
the collection of information, selling of private details and privacy statements on websites are foremost in consideration.
This year the 107th American Congress has set privacy as a top issue on its agenda and bills were put forward to regulate
the use of personal information and to prohibit email spam.

Australia has amended its Privacy Act and is committed to review the legislation regularly to keep abreast of developments.

Stepping into the realms of fantasy, it is now possible for marketing companies to place software on your computer,
which will track your movements when online, without your knowledge. This information can also be glean through the
use of cookies and although the president for prosecution for this practice has now been set with the Double Click case. (Sherman, 2000)

As a result of mounting pressure for effective privacy, legislation internet lawyers are advising their clients to constantly
review privacy laws and to inform user of the purpose of the information gathering. A recent survey of Australia’s top
100 websites found that almost of third collected personal information without informing users. Out of 72% who collected
information, only 50% had a privacy policy.

Is it enough?

As governing bodies struggle to walk the line between allowing self-regulation or legislating every effort is being made to
avoid putting a strangle hold on e-commerce. In the early days of e-commerce, the law was hopelessly out of step, but
with growing president and new legislation, the gap is narrowing.

Organisations such as the International Chamber of Commerce (ICC) are encouraging commerce to embrace the legal issues
of e-commerce in order to avoid imposition of legislation. They are also working in conjunction with legislators to clarify
issues and make recommendations.

With constant vigilance and unilateral effort to adapt quickly to change the present systems can meet the challenges posed
by e-commerce.

Bibliography

Patrick Thibodeau, (2001), Online retailers call for simpler tax rules, Computerworld Inc http://web3.infotrac.galegroup.com/itw/infomark/689/31/37636008w3/purl=rc1_EIM_0_A72092280&dyn=13!ar_fmt?sw_aep=latrobe

Binning, David (1999), The Wild Wild Web, Australian PC World Nov p24 http://web3.infotrac.galegroup.com/itw/infomark/743/496/37604177w3/purl=rc1_EIM_0_A61233657&dyn=13!ar_fmt?sw_aep=latrobe

Brennan. L, Glenn A. Barber .Why Software Professionals Should Support The Uniform Computer Information Transactions Act
(And What Will Happen If They Don’t) http://www.2bguide.com/docs/proucita4.doc

American Library Association, The Uniform Computer Information Transactions Act (UCITA) http://www.ala.org/washoff/ucita/what.html

Matticks, K, (2001), The electronic Signatures Act: What you need to know, Advisor Publications, Inc. http://web3.infotrac.galegroup.com/itw/infomark/689/31/37636008w3/purl=rc1_EIM_0_A69290944&dyn=13!ar_fmt?sw_aep=latrobe

Hardesty. D.,(2000) Australia's Second Report on Tax and the Internet http://www.ato.gov.au/content.asp?doc=/content/Businesses/ecommerce_Tati2.htm

Australian Banking and Finance (2000), E-commerce tax policy likely to mirror international models. First Charlton Communications Pty Ltd http://web3.infotrac.galegroup.com/itw/infomark/486/241/37636440w3/purl=rc1_EIM_0_A68678913&dyn=49!xrn_1_0_A68678913?sw_aep=latrobe

Perera. R, (2000), Human rights groups slam cyber crime pact. (Industry Trend or Event) Network World, Inc http://web3.infotrac.galegroup.com/itw/infomark/486/241/37636440w3/purl=rc1_EIM_0_A68678913&dyn=49!xrn_1_0_A68678913?sw_aep=latrobe


Digital signature Law survey, http://rechten.kub.nl/simone/ds-lawsu.htm

Loundy, D, Computer information systems law and system operator liability. Murdoch University

http://www.murdoch.edu.au/elaw.v1n3/loundy.txt

APC Magazine, (1998) Computer Crime Boom, http://www.infosecure.com.au/news2.html

Sudlow, R, Encryption Technology and National Security: Walls, Fortresses and Borders Forming in Cyberspace http://gsulaw.gsu.edu/lawand/papers/su95/suds.html

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